Before we get started, the onboarding process will take some time to complete. The system must complete multiple tests against your current web application. After these tests are complete the results will be tested to ensure your web application is meeting the tolerances we expect a web application to meet based on its current state.
This process is mostly automated but does need from time to time interaction from our team. Just remember that we do this activity for your own benefit because that ensures that your web presence is highly integrated onto our server environment and it's the fine-tuning for your future performance and customer experience.
If you have any questions about this process please feel free to contact our onboarding time via email.
In addition, if you have found an error with the onboarding process during the testing phase please open a support ticket. Please be sure to select "onboarding" and include your TDL/URL in the subject line.
In this documentation you will find these subsections: