You are billed monthly for the month that you are currently starting (you fund your account for the upcoming month). You can pay your monthly bill via credit card, PayPal, or Bank Transfer. Invoices come due one month from your sign-up date.
Dedicated Hosting is a specialized hosting plan that requires an FAQ session to determine the needs of each individual client. Billing for Dedicated hosting requires a small deposit that will be applied to your 2nd account funding. Biannually (every 6 months) funding is required for all dedicated services. You can pay your bill via credit card, PayPal, or Bank Transfer. Invoices come due based on your contract.
This service is bill separate from any of your hosting requirements and is due monthly upon the start of the program. You can pay your monthly bill via credit card, PayPal, or Bank Transfer. Invoices come due one month from your sign-up date.
We charge your credit card one month from the start date of your hosting package and subsequently each month after that. Time zone differences can cause some minor variation in invoice date/time.
Unfortunately, at this moment FullSail Systems does not offer such a discount.
Yes. During your onboarding process, we assign a virtual environment and prep your application to go live in one of our production and/or development servers.
Yes — Each virtual server is performance tuned to your specific the web application. Therefore it would not be beneficial for your hosting environment or web application to share this configuration.
No – We bill in EURO as our company is located in Germany. We require this so that our pricing stays as consistent as possible. We do apologize if this causes an inconvenience.
No - All invoices are billing in EUR due to fluctuating exchange rates.
We charge tax (or VAT) in Germany as required by law.
For more information about taxes please visit Account Information - Topic TAX Information.
Balances are considered outstanding if a payment fails to process on the date it which your accounts new month starts. You will receive notices that your account has a balance at which point you will need to contact FullSail Systems update your account by paying the outstanding balance.
If we don't hear from you within 15 days from when your account was suspended and your virtual environments will be placed in a suspended state. No date will be purged but your web application will not be accessible.